Customer Support Representative - Bell Equipment

Description : Customer Support Representative. Company : Bell Equipment. Location : Empangeni, KwaZulu-Natal

DUTIES:

  • Planned, frequency determined, customer visits.
  • Provide technical assistance.
  • Client contact.
  • Ensure that parts and labour sales budgets are achieved.
  • Technical diagnosis of customer problems.
  • Provide immediate corrective action or feedback to service staff.
  • Installations/machine hand overs including operator training & maintenance training.
  • Commissioning of components.
  • Condition assessment of Bell machines in the field.

REQUIREMENTS:

  • Applicants must be qualified Earthmoving Diesel Mechanics.
  • Minimum of 5 years experience as qualified earthmoving mechanic.
  • Good communication, Public Relations & report writing skills.
  • Must be resourceful & self motivated.
  • Good understanding of hydraulic, electrical & pneumatic circuit diagrams.

IF YOU HAVE NOT HAD A RESPONSE TO YOUR APPLICATION WITHIN 4 WEEK OF THE CLOSING DATE, PLEASE ACCEPT THAT YOUR APPLICATION HAS BEEN UNSUCCESSFUL